Updated 1.26.26

 

Hurdles, obstacles, challenges, anything. So that the realtor that to our broker. I guess home builder consultant talked to you about yesterday that sent the email. Yeah. He’s coming to that appointment tomorrow for the lady that likes the dunes back but just wants to see the selections. So just any, I guess, ways to handle because I have a feeling he’s going to I don’t know, I just get a bad vibe from that email.

 

I get a vibe of he wants to be in control from that email. And that is the case with many, many realtors. They do want to try and be the one doing all the talking and controlling the entire interaction. So, the customer is coming for what exactly? What is the meeting? So she’s meeting me at the design studio tomorrow at 10 a.m..

 

She just wants to see, like, the cabinet choices and things that were picked up for them. Okay, but she has no desire to actually do. She doesn’t really want to start from scratch because she has no desire to do that. She just wants to make sure that there’s nothing like that she actually can live with. Did you set the expectation that you can’t change those things?

 

Yes, I told her pretty much everything had been ordered. I doubt she’ll be able to change anything. And she’s like, that’s fine. I just she’s like, I actually have no desire to actually do any of the design part. I just want to make sure it’s all stuff I can live with. And home builder consultant said, well, I kind of set the expectation that it’s, you know, it’s a spec home.

 

We build it for, for the masses, for people to really like. So it’s going to be very, you know, neutral things. And she’s like, yeah, that’s fine. I’m sure it’ll be fine. I just I just want to double check. Yes that’s right. You used the right language that we had talked about before. So wait and remember that and throw that in there.

 

It’s all about like, you know, we selected the most popular materials that everybody likes and really where you bring in the pops of color and the, the, you know, flavor of the home is in the stuff you move in on the day of moving into the home. That’s where that comes from. And so that’s a good way to explain that.

 

home builder consultant would make the realtor aware of that. Before you get started. Well, he was here. So I mean, he he was in the meeting and he actually I mean, I did the virtual tour of the Dune in my office. In the office. And he is another who is pretty quiet and just let me talk to her. So I was kind of that’s why I was kind of shocked by that email.

 

But he might be he might be experienced enough to have figured it out then. And that’s like, that’s what I said about when I told you about that email. I was like, I, I kind of a little bit get the feeling like this might be a great realtor for you to know, because I think he’s experienced enough. Like he’s controlling his customer by making them sign ahead of time a buyer’s agency agreement guaranteeing his 3%, and then he reaches out to you to say, hey, how are you going to pay me?

 

My 3% like that is a realtor who is kind of, you know, obviously experienced and knows how to get paid so that can be a really good thing. And as long like what I would do with him is after, you know, you might even call him ahead of time before this meeting and just say, hey, I know we’re meeting tomorrow and I know we’re going to have the meeting with the client or whatever.

 

home builder consultant just wanted to let you know I really appreciated you, you know, bringing them to me in the first place. And also to just say, you know, sometime here over the next couple of weeks, I’d love to get together with you. And I’ve got kind of like a whole package I’d like to go through and kind of show you how our whole process works, and I’d love to pay you more money and, get you a bunch more commissions.

 

So, let’s figure out a way we can work together and do more deals together. Which you be, you know, able to come in and me to just take, like, 20 minutes of your time and walk you through all of it. And then you can do that PowerPoint presentation with him.

 

That would be a good thing. And try to just, like, make friends with him, okay? Because he seems like he might be a producer based on that. When I read that email, I was like, this guy is not new. He knows what he’s doing. So, yeah, you know, if he tries to take control of the conversation tomorrow, I would just each time he if he starts going into like, well, can you change this?

 

You should be able to change this. If he starts doing that kind of thing where he’s like, well, I’ve worked with other builders and you should be able to change this. I would just say, well, I know we’ve never done a, you know, done, transaction together before. And I can tell you what the Haven Homes processes.

 

I like the way that we do it is to get our prices where we get them. We order our materials way in advance. So, you know, and we are a very organized company. We we have our stuff together, and we preorder everything way in advance so we can control our pricing, give the best prices to our customers.

 

And because we do that, I can’t change those things. home builder consultant knows it seems like we haven’t gotten to that stage, but we have. And, you know, and just like if he brings it up again, do the same thing. I have to think, hey, you know, again, the process we have is different. Here’s how we do it. And it’s just like kind of remind them of it.

 

And he’ll get the hint after the second or third time. Okay. And then when he said in the email that, you know, she’s debating between older homes as well, I mean, he seemed like in that email, I got the impression he kind of was hoping to lead her towards that. So the the 3% would be covered versus our way.

 

Is that how you read that or. Oh yeah, that’s what he’s thinking about. Can I get more money? He doesn’t care about the customer. I don’t think he cares about what he’s getting paid. And it’s interesting because the first house I sold in the books when he came in here yesterday, he’s like, do you know, the ball goes.

 

And I was like, yeah. And he’s like, oh, they’re building in here too. And I said, yes, they are. And he’s like, well, I’m selling their house. Well, their house has been on the market and no showings for a very long time too. So I’m like, yeah. So yeah. Well, the comment of this customer is looking at older homes.

 

Yeah. You know, do you guys how do you sell against that. Well, I mean, it’s all about the toenails, right? And I always tell them that whatever you’re going to have to do to that house to make it how you are, how you want it, I can do from the get go. And you don’t have to live in a construction zone.

 

I ask them if they’ve ever done an inspection on a on a prior home use home. Ever seen an inspection on one? And then I don’t know, it’s kind of build the fear that, hey, you guys don’t know what’s going to happen on that. You know, you deposit earnest money and then you you’re going to go through the inspection process.

 

And the whole time you’re going to be thinking, man, what is going to happen on that? You know, am I going to get mold? Is there going to be infrastructure problems? Are the toilets leaky? And then go we bypass all that with new construction. But yeah, I mean I think it’s a good point. Have you ever seen an inspection report on an older home is a great thing to bring up.

 

Because usually they’re crazy. And then it’s like new versus used on the following appliances. Roof, roof, mechanicals, Hvac. Right? Yeah. Cabinets.

 

These are all expensive things.

 

And I feel like in the books, too, I can always point towards, like, the clubhouse with the pool and everything, because we don’t have very many communities that have that here. Right. And then I would talk about replacement costs for all of those things.

 

You know, so yeah. How much is it going to cost me to replace broken appliances, bad roof Hvac cabinets, water heater, etc.? Right? Our homes don’t have toenails on the carpeting.

 

So, home builder consultant would dive into all of those things just to get them off of that. You know, I want the used home thing, right? Insurance.

 

Tell me about your current job. So tell me about. That’s good. Tell me about insurance, though. Real quick. Is that last one I know? What’s the difference between new and used? Do you know I don’t?

 

The first six years.

 

The homeowner’s insurance is about half the price.

 

In the seventh year, it basically doubles. It’s crazy. So, let’s talk about other things. And we’ll get to yours in a second. Here. Ready? Utilities. Older appliances, higher utilities. Yeah.

 

At least 30 to 100% more.

 

Did you know it can be as much as 100% more?

 

Hang on.